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Saturday, October 07, 2017

KPI in User Experience

Always good to think about useful measures.

What is the most important KPI in User Experience?
by Magnus Revang  in The Gartner Blog

I have many conversations about User Experience with many different organizations. A recurring theme is one of “what do we measure?” and “how much do we invest?”. The key to both these questions lie with the single most important metric in User Experience:    .... " 

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