I just posted a note in the Linkedin Group Cognitive Systems Institute: Using Concept Maps to Deliver Cognitive System Design: One of the methods we used to develop, understand, deliver and maintain high level knowledge representation for cognitive systems were concept maps ... This relates to the availability of CMapTools now on tablet technology. A featured we would have liked at the time.
Wearable would have also been very usable, say glasses that would have displayed a blueprint of a machine to be repaired as you received expert device on how to do diagnostic tests. And data about where failures had been recorded, or were predicted on this machine. An example of augmenting and scaling expertise delivery.
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