Social Media for Customer Service. Infographic Impression

ReadwriteWeb on the topic via an Infographic.  The topic itself is interesting.

The infographic use is confusing.  At first I thought it was an ad.  Then noticed that they were trying to jazz up some information.   Very little additional information that could not be put in a simple, easily scanned table. So it seems to be about attracting your attention along.  I am concerned that in a new tablet world it will be all about that.     Please keep it as simple as possible, not as though they are paying you by the number of colors you are using.