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Monday, November 30, 2009

Guilt Trips

In Martin Lindstrom's latest newsletter: Fighting Back Against Shoppers' Guilt. A piece about how ' ... Guilt has always been part of the shopping experience. But retail executives say it has become such an overriding emotion among shoppers since the economic crisis set in last year that it is delaying the recovery of the luxury-goods industry. Shoppers are suffering from "luxury shame," consulting group Bain & Co. said in a research report earlier this week ... ' .

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